Shipping policy

DoctorClean.in
Effective Date: May 1st 2026
Website: https://doctorclean.in

Overview

At DoctorClean.in, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver your orders.

By placing an order, you agree to the terms below.

Shipping Methods & Charges

Shipping Options

We offer:

  • Standard Delivery
  • Express Delivery (if available in your location)

Available options will be shown at checkout.

Shipping Charges

  • Shipping charges are calculated based on:
    • Delivery location
    • Order weight/volume
    • Selected shipping method
  • Final shipping cost will be displayed at checkout

✅ Tip for conversion: You can add Free Shipping above ₹699 to boost sales.

Order Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed on Sundays or public holidays will be processed on the next working day

Estimated Delivery Time

After dispatch, delivery timelines are:

  • Standard Shipping: 4–7 business days
  • Express Shipping: 2–4 business days

📍 Delivery timelines may vary depending on your location (especially remote areas).

Order Tracking

  • Once your order is shipped, you will receive:
    • Tracking ID via SMS/Email/WhatsApp
  • You can track your order in real-time through the courier partner’s website.

Delivery Issues & Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Transport/logistics disruptions
  • High order volume or festivals

If your order is delayed beyond the expected time, please contact us—we’ll resolve it quickly.

Incorrect Address / Failed Delivery

  • Please ensure your address and phone number are correct
  • If delivery fails due to incorrect details:
    • Re-shipping charges may apply

Damaged or Tampered Package

If you receive a package that is:

  • Damaged
  • Leaking
  • Tampered

👉 Do not accept the delivery or record an unboxing video and contact us immediately.

This helps us provide a quick replacement.

Service Coverage

We currently ship across India.
(Some remote locations may have limited service availability.)

Policy Updates

DoctorClean.in reserves the right to update this Shipping policy at any time.
Changes will be effective immediately upon posting.

Contact Us

For shipping-related queries: